In this week’s swHw mastermind, Michelle managed to talk through the twelve pillars of retention in right around 45 minutes. (That has to be some kind of content-delivery record!) It was so good, though, that we decided to share one of our favorite tips from each of the 12 with you here. But before we dig in, though, we need to redefine retention — it’s deeper than merely keeping a customer. “Retention is stewardship of the mission God has called you to and the people He has brought your way through your work.” - Michelle Myers While we’ve got you amen-ing, let’s dig in: ONBOARDING: Assume their doubt + reassure their decision. FEEDBACK LOOP: How can you keep the conversation going? PROACTIVE CUSTOMER SERVICE: Can you connect them with others who engage with your work as well? Make them feel like they're a part of something more than just buying something. LOYALTY PERKS: If a customer has already said yes to you, there should be perks inside that are not widely advertised on the outside. (Psst - this is how you underpromise + overdeliver!) MISSION REMINDERS: Ask reflection questions that make them see their own transformation. SIMPLIFICATION: Let them [...]
Who wants to be Sally Clarkson when they grow up after yesterday's class?! 🙋🏼♀️🙋🏽♀️🙋🏻♀️ We had SO much trouble choosing one quote -- (after all, she dropped bombs like "I wasn't a natural mom, but I did love Jesus. I came into motherhood out of obedience to Christ" and "The public arena is a fickle boyfriend.") But this one summarized everything she shared with us: you pick it -- parenting, ministry, business, marriage, friendship, in-laws, social media -- if control is the goal, you will always be disappointed. Members, class recording is up, and if you've found yourself wishing for someone a season ahead of you to pour into you, wish granted. Thank you, Sally! Not a member but would love to hear Sally's live interview? Join swHw today and get instant access! Join swHw!
What is the difference between pursuing merely momentum and actively pursuing God's power? Like Michelle Myers said in class, maybe the reason we constantly find ourselves frustrated in this tension of constantly desiring more momentum is because we are expecting God-sized results without doing God-based activity. We walked through eight questions, all stemming from the first few chapters in the book of Acts, digging into HOW it was possible that the same disciples who fled when Jesus was arrested were also the same men who led the explosive growth of the local church. But here's the one question that all the other questions hang on: are you living on the right side of your testimony? When was the last time you really thought about what your life was like before Christ and how putting your faith in Him changed everything? Are you still LIVING in the power of what Christ has done in your life? P.S. Members, it's a understatement to say that you're gonna wanna catch this recording and download the companion resource ASAP. We love you! Join swHw!
We LOVED being able to see our members + their men last night on the mastermind! It was SO fun to be able to have James + Kent join Michelle + Somer as they answered some of your questions. Here are just a few of the questions: The recording is up in the member portal as well as the Facebook group. Join swHw and get access to the recording + notes (as well as past recordings!) P.S. Not ALL questions pertain to marriage -- so if you're single, we promise, there's still nuggets for you! Join swHw! P.S. If you haven't yet, you may want to check us out on social! We're doing a special valentines day treat that you may want to take advantage of if you've been thinking about joining us! We love you and can't wait to meet you!
Michelle Myers' live class on Wednesday left us encouraged and super challenged to live our lives different than the world. We define success differently, so we should also live our lives in a way that goes hand in hand with that. She shared five points to the swHw "secret" sauce: IMPORTANT > urgent DISCIPLINE > legalism BUSY ON MISSION > busybody OTHERS > me Solitude AND community > solitude OR community As Michelle shared, let's channel our ambition for the Kingdom! When Michelle Myers said, “It grieves me to see ambition belong to the world,” our heads (and hearts!) exploded a little as she followed that statement up with the quote above. Ambition alone isn’t sin - our ambition separated from our one true purpose IS. This class will encourage you, inspire you, and most importantly, challenge you to take Hebrews 12:1-2 to heart so you can RUN! "Therefore, since we are surrounded by so great a cloud of witnesses, let us also lay aside every weight, and sin which clings so closely, and let us run with endurance the race that is set before us, looking to Jesus, the founder and perfecter of our faith." This would [...]